At Melomys, we want you to be happy with your item. That's why our products come backed by a 30-day return guarantee - simply contact us at support@melomys.com within that time frame and let us know if anything isn't quite right! Read more about our Return Policy HERE.

Shopping with Melomys is a guilt-free experience! We want to make it easy for everyone to practice sustainable living, so we source only eco-friendly items that are made on demand - no more overstocked products taking up landfill space. Yes, you might have to wait longer than usual while your order gets crafted just for you - but don't worry: saving the planet one purchase at a time never felt better!

Your order should arrive 10-15 business days after your purchase (and sometimes sooner!). Your order may come in multiple packages, you will get a tracking number for each package! You can read more about our shipping policy HERE.